Tameer-e-Khalaq Foundation (TKF) was founded in 2004 for the purpose of bringing sustainable positive change to some of the most consistently excluded and deprived communities across Pakistan. Beginning its journey with meagre resources and staffed by a relatively inexperienced group of idealists, they were none-the-less determined and in just 2006, managed to convert their efforts into a much-needed public school in the district of Quetta. From this proof-of-concept of their vision, the non-profit NGO has grown dramatically and rapidly. Today, TKF fields a staff of more than 250 in 4 offices and has an average annual turnover of 126.67 million PKR. It has worked on 51 projects across 23 districts and 3 provinces of Pakistan, having directly benefitted almost 1.15 million men, women and children.
The organization combines competent human resource, proper program and support structures, effective management systems and policies with the goal of supporting communities in all circumstances, to enable them to be safe, resilient, independent and progressing.
TKF has a decade’s worth of experience of implementing development and emergency response projects as well as collecting essential data for them in assessments and surveys. We have dealt extensively in complex refugee emergency response in various provinces and have broad experience of working with temporarily displaced persons (TDPs) and refugees both in camps and off camps/host community settings. We enjoy trust and partnership with some of the most respected INGOs currently working in Pakistan, including UNHCR, UNICEF, UNOCHA, UNDP, World Food Program (WFP), UN-HABITAT, Food & Agriculture Organization (FAO), International Rescue Committee (IRC), Norwegian Refugee Committee(NRC), GIZ, Canadian International Development Agency (CIDA), Qatar Red Crescent, ED-LINKS, Concern Rapid, Qatar Charity and Bali Memorial Trust.
A developed, self-reliant, and resilient Pakistan, where everyone has access to all basic human rights without compromise on the basis of gender, religion, or socioeconomic status.
To achieve our vision, we endeavor to facilitate the process of social development through an array of services designed to empower the community and economy, through bottom-up integration and a special focus on the gender aspect that is as yet neglected in our society.
Policies and Procedures:
Tameer-e-Khalaq Foundation has developed clear and comprehensive policies for its various management systems. Documented policies and procedures provide guidance and a basis for consistent treatment of financial matters, Code of conduct, Gender, Child-protection, Safety, and Human Resource and a foundation for controls and accountability.
Human Resource Management
Tameer-e-Khalaq Foundation strives to create a recruitment process that is ethical, clear and transparent. TKF places due priority on hiring from the local population whenever it can and for each position, focuses only on looking for candidates with the right competencies who show strong potential while avoiding any misbias due to gender, ethnicity or conflict of interest.
After hiring, TKF’s HR policies aim to facilitate a transparent and equitable working environment which reflects the organization’s overall Vision for a better society. We put in effort to maximize employee satisfaction and workplace harmony (which TKF believes is key for productivity and effectiveness in the face of demanding challenges). Policies towards this effect include clear job descriptions, a unified organizational ethos which addresses professionalism and ethical conduct, an openly viewable and attractive salary and benefits structure (which includes social benefits as well as fair per diem policies for all employees) and a clear and documented performance appraisal system. All of which is implemented through a clear management structure and reflected precisely in pre-written contracts.
Financial Management and Administration
TKF has a strong financial accounting system in place which meets all set standards to fulfill donor requirements. It is based around the principles of transparency, efficiency and accountability.
For transparency, TKF emphasizes adequacy of accounting and book-keeping practices (including cash-books, General Ledgers, Bank Reconciliation, Trail Balance, petty cash register and other supporting documents for records) and completeness of financial documentation. According to partner requirements, we also maintain separate bank accounts for funding from each of our partners. In addition, Quarterly audits are undertaken to further improve financial system and enhance transparency. This control mechanism supports in covering gaps and responding to them in timely manner.
The external audits are conducted by third party at the end of every grant. The internal audit and control system facilitates the external audits and supports in meeting the requirement of donors. The organization uses Quickbook(TM) software which supports in securing procedures of punching data, helps in generation of reports and provides backup of data. This software does not allow changing, editing or deleting data, once it is translated to GL.
For efficiency, we emphasize receptiveness and responsiveness to our partner organizations’ finance and procurement recommendations. In addition, our finances are managed through modern accounting systems (e.g. serialized voucher systems, etc.) and centralized cash and liquidity management and forecasting.
For accountability, TKF holds annual audit of accounts and provides timely and accurate financial analysis and reports based on their results openly to its partners. TKF’s Documentation is also reviewed internally to exercise adequate controls on disbursements and purchases. TKF’s internal organizational ethos and policy on ethical conduct serves as the basis for encouraging whistleblowing and appropriate consequences for misconduct.
Procurement & Assets
TKF’s wealth of previous experience in projects involving large scale procurement (see list of projects below) showcases its capacity to manage and track assets on a large scale in a responsible manner. TKF complies with all standard and partner-specific procurement guidelines, and maintains a policy of ensuring adequate documentation of the process. In addition, as per its financial policy, guarantees receptiveness and responsiveness to its partner’s procurement/financial recommendations.
Project Planning & Reporting
TKF’s project management strategy is based on having clear-cut and comprehensive initial planning along with regular internal reporting to allow that plan to change based on circumstances. The first crucial stage includes project planning meetings towards the development of a detailed implementation plan with clear rules and responsibilities and expected outcomes of activities. This activity is performed with the project staff involved as well to enable them to clearly understand the project objectives and activities, and have an input for their experience. Monitoring mechanism and performance and progress indicators are finalized.
This is all complemented with the preparation of a review process protocol based on field reports that allows the management to adapt initial plans based on ground realities and allows the organization to remain flexible.
The organization believes in setting priorities based only on realistic plans available to achieve them, and as such can be relied upon to submit realistic and detailed budgets and working strategies, in addition to regular budget reviews and cost-effectiveness assessments.
Therefore, appropriateness and quality of project design and proposals as well as regularity of accurate project reports is a priority of TKF.
Project Implementation & Performance
Through TKF’s past experience with implementation, along with its policies of maintaining clear frameworks and plans, the organization has a reputation for reliability in terms of timeliness of project delivery, achievement against project targets (our efficiency), and achievement against impact targets (our effectiveness).
TKF’s implementation and performance policy is based on the principles of clear initial planning, continual review and flexibility of implementation based on said review.
As such, internal project monitoring and evaluation of performance are incredibly important to our project implementation, and in helping ensure our project targets are reached. The completeness, accuracy and timeliness of reports produced by internal monitoring are maintained to a set standard, and regularly shared with partner organizations and centralized TKF management, whose feedback is then incorporated into efforts on the field.
In addition, community participation and consultation in project development is also kept a priority and used to inform implementation.
Lastly, overall expertise and above-adequate (based on initial plans) number of project staff ensure a high level of operational capacity and ability to adjust project to address challenges as required.
Because of its policies, technical expertise and wealth of experience, TKF brings proven credentials in terms of quality of services rendered to the table.